Research & Statistics

Federal Communications Commission (FCC) Releases Working Paper on Accessibility & Technology Issues

The FCC has issued the agency's firstever working paper addressing accessibility and technology issues. The paper builds on recommendations in the National Broadband Plan, and looks at the many barriers to broadband usage faced by people with disabilities, including inaccessible hardware, software, services, and web content and expensive specialized assistive technologies. This link opens a PDF document. This information is also available in text format.

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Information Technology & People with Disabilities: The Current State of Federal Accessibility

Report from the U.S. Department of Justice's Civil Rights Division containing results of the first Executive Branch-wide evaluation of compliance with Section 508 of the Rehabilitation Act.

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Information Technology & the Workplace: Implications for Persons with Disabilities

The Internet improves access to employment and community for many people. However, there is growing concern that many websites are inaccessible to people with certain disabilities. This article examines the impact on people with disabilities of online human resources processes used for employee recruitment, benefits and training.
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Kessler Foundation/National Organization on Disability 2010 Survey of Americans with Disabilities

The 2010 Survey of Americans with Disabilities is the sixth effort over the past 24 years to assess the quality of life of people with disabilities on a wide range of critical dimensions, to measure the gaps between people with and without disabilities on these indicators, and to track them over time.  This year, three new indicators were added: technology, access to mental health services, and overall financial situation. While there has been improvement in a few areas, the implication of the indicators is that twenty years after the passage of the Americans with Disabilities Act there has not been significant progress in most areas.  A summary of the survey results is also available.

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Report on Informal Consumer Complaints on Access to Communications for People with Disabilities

The Federal Communications Commission (FCC) has released information about informal consumer complaints received by the Disability Rights Office (DRO) during the second quarter of the calendar year 2009. DRO received the following number of informal complaints, by subject matter, that involved the Commission's disability access rules: 26 informal complaints raised Section 255 issues; 47 informal complaints raised TRS issues; 147 informal complaints raised closed captioning issues; 9 informal complaints raised accessibility of video programming providing emergency information issues; and 3 informal complaints raised hearing aid compatibility issues. Consumers can file complaints online using FCC Form 2000C.

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Roadmaps II

The U.S. Department of Labor's Office of Disability Employment Policy (ODEP) has released a follow up to last year's Roadmaps for Enhancing Employment of Persons with Disabilities Through Accessible Technology (AT). Roadmaps II provides an overview of federally funded AT programs; a summary of some of the barriers that affect the use of AT by individuals with disabilities; and recommendations to increase the employment of individuals with disabilities though AT. The complete report can be downloaded in PDF or Word format.

Technology Assessment of the U.S. Assistive Technology Industry

A study produced by the U.S. Department of Commerce, Bureau of Industry and Security, Office of Strategic Industries and Economic Security for the U.S. Department of Education's National Institute on Disability and Rehabilitation Research (NIDRR) and the Federal Laboratory Consortium for Technology Transfer.